Q: How do you make your soap?
We make all of our soap from scratch by adding a lye and water or milk solution to our tried and true mixture of oils and butters. The reaction that takes place is a process called saponification, which is what makes the raw ingredients into soap! After the reaction is complete, we slice the loaves into bars, and each bar has to cure for a minimum of 4 weeks in order to ensure that all of the caustic lye is turned into soap, and a lot of the water has evaporated out. This process allows our bars to be very mild, and to last longer because they will be harder with not as much water.
Q: What types of ingredients do you use?
We use natural, local ingredients whenever possible. Our goat milk comes from a farm right here in Indiana! Our soaps are mostly made from olive oil, coconut oil, sustainable and responsibly sourced palm oil, sweet almond oil, castor oil, and shea butter. Each of our products comes with a full list of ingredients on the back. Our colorants are natural micas and oxides, and we use essential oils with also fragrance oils if we need to in order to formulate the scent that we want. We use only high quality ingredients!
Q: How long is processing/shipping?
If you are ordering a product that we have made and in stock, we usually get it processed in 1-2 business days, and then get it shipped right out. Of course, we cannot control the speed of our shippers! If you are ordering a custom item, the processing time might be longer, but we will communicate that with you. Please note that our soaps take a minimum of 4 weeks from start until they are ready to ship, so if you have a custom soap request, it could be a longer processing time. Please keep this in mind when ordering shower or wedding favors. Just ask us ahead of time, and we will give you an approximate processing time. We offer a flat rate of $7.99 shipping on any of our shipped products. You always have the option of a local pick up if you are local.
Q: Where are your soaps made?
All of our products are made in our home in Valparaiso, IN. We practice safety measures and quality control to ensure that you are receiving the best quality products that we can produce!
Q: I ordered several bars of soap. Why are they different sizes?
All of our products are hand made in small batches. They are not made in a factory. Therefore, there will be slight variations in colors, sizes, etc. between our products, as we are human and cannot make everything perfect and exactly alike! The bars of soap specifically are hand cut and sizes can vary. The weight of the soap is approximated at 5 oz. per bar, but there is always a chance that your bar will be slightly more or less. We do our best to ensure uniformity throughout our products, but no two products will ever be exactly the same.